Returns & Exchanges
A return merchandise authorization (RMA), must accompany all merchandise returns. Please call 206-780-1900 to obtain a RMA number, NO EXCEPTIONS! A 15% restocking fee will be charged for all merchandise that is returned with damaged or missing packaging.
Shipping & Delivery
All orders within the United States and Canada over $500.00 qualify for UPS or USPS standard shipping at no additional charge. Please allow 7-14 days for orders within the Continental United States (longer for AL, HI, US Territories, and Canada). Expedited shipping is an option at checkout on our secure shopping cart and available on request for phone orders.
Payment, Pricing, & Promotions
All prices are in U.S. Dollars (USD) and are subject to change without notice.
All promotions are subject to the specific rules and regulations as posted by APG. Please contact us if you have questions or concerns.
To find TRIAD-ORBIT products online, click here.
Order by Phone:
Call one of our customer support specialists toll-free at(888) 846-8776 to purchase TRIAD-ORBIT stands and components.
Manage Your Order Online
If you already have an account, you may log in any time that you visit our site by clicking My Account at the top right of each page. If you do not yet have an account with us, you may create one here as well.
After logging in to your account, you will be able to:
- Proceed through checkout faster when making a purchase
- Check the status of current orders and view past orders
- Make changes to your account information (including changing your password)
- Store alternative addresses (for shipping to multiple family members and friends.
Privacy & Security
- The information you submit while logged onto www.triad-orbit.com is securely encrypted by Comodo.
- All of your personal information gathered on this website (name, physical address, email addresses, phone number) shall remain confidential.
- TRIAD-ORBIT does not sell, lease, trade or give away any of your personal information.
- You have the option to unsubscribe and suspend email communications from TRIAD-ORBIT at any time.
- TRIAD-ORBIT does not capture or retain your credit card information provided for transactions on our online store.
- TRIAD-ORBIT may capture your credit card information manually to expedite warranty claims service. Your credit card information will be deleted once the transaction is complete.
Please visit our Privacy and Security Policy page for details.
There are many benefits to registering your TRIAD-ORBIT products!
- Free Upgrade: TRIAD-ORBIT warranty is extended to 3-years when you register online.
- Receive exclusive promotional offers for registered TRIAD-ORBIT users.
- Be the first to learn about new TRIAD-ORBIT products
- Offer active feedback to help us improve and develop new TRIAD-ORBIT products.